Communication &
Interpersonal Skills
Good interpersonal skills can be described as how well a person interacts with another. It includes habits, mannerism, attitudes, body language and behaviour we display around other people which have an impact on how we get along with other people. Often this requires sensitivity and understanding of other people. Not just of yourself. Almost all workplace requires team work. You have to work with people you have never met before. Even an engineer who has a highly technical job has to possess good interpersonal skills as they have to coordinate with customers and other departments.
It is one of the most critical job skills an employee must possess. Good interpersonal skills can be valuable in almost any situation. When employers are hiring, interpersonal skills is one of the criteria used to evaluate candidates. If you are already working, then interpersonal skills plays an important role in your career advancement.
Research shows that lack of interpersonal skills is one of the main reasons why employees don’t meet performance expectations. Research also shows that employers have found that they can train people and teach them new skills that are needed for the job but, it is much more difficult to instil individuals with a caring attitude, empathy and all the other skills!